At acorfarmstead we are dedicated to delivering fresh, high-quality foodstuff straight to your doorstep. Your satisfaction is our priority, and we want you to shop with confidence.

When can I request a refund or replacement?

If you receive any items that are:

Spoiled, rotten, or moldy upon arrival

Damaged during delivery

Incorrect or missing from your order

please contact us within 12 hours of delivery. To help us resolve your issue quickly, kindly provide clear photos or videos showing the problem.

How do refunds and replacements work?

Once we verify the issue, we will promptly offer you:

A replacement of the affected item(s), or

A full refund for the item(s) in question

We aim to resolve all complaints as quickly as possible to keep your kitchen stocked with fresh produce.

Important notes

Due to the perishable nature of fresh food, we do not accept returns.

Refunds or replacements are not available for:

Change of mind or preference after delivery

Complaints made after 12 hours from delivery time

Items damaged after delivery due to improper storage or handling

For bulk orders or subscriptions, please inspect deliveries promptly and report any issues within the specified timeframe.

How to contact us

Please reach out to our customer service team via:

Phone:080134227532

Email: contact@acorfarmstead.com.ng

We’re here to help and ensure you get the freshest foodstuff every time!